Terms & Conditions.

The following General Terms and Conditions are related to the sale of Scented Candles and Decorative Arts products at www.scentiallycandles.com

The website www.scentiallycandles.com belongs to Lavinia Coxi, NIF 232541230 with headquarters in Amora, Setúbal. 

General aspects

The use of website automatically grants the status of User and implies the full and unreserved acceptance of all the provisions included in the Terms and Conditions.

Online Product Catalog:

Our products are available on the website, containing a brief informative summary for the visitor's best convenience and information.

We take all reasonable steps to ensure that the information and data contained on the Site are accurate and up-to-date when you enter it. We reserve the right to change, delete or move any information at any time without notice.

As a users of the website, you expressly accept and acknowledge that:

The photographs presented on the Site are for illustrative purposes only, and users should consult detailed information about the products and their characteristics/specifications;

The price shown is the recommended price, however, there may be spelling errors for which we cannot guarantee delivery if this is the situation;

We will make every reasonable effort to include accurate and up-to-date product information on the Site. However, we cannot guarantee this;

Prices:

The prices indicated are in Euros and include VAT at the legal rate in force, but do not include shipping costs; these will be present at the time of Checkout.

Scentially Candles reserves the right to change prices at any time. However, the valid price is the one in effect at the time of ordering.

Orders:

The user can place his order by selecting the desired items which will be added to the shopping cart, using the options +.

The User will be able to obtain more detailed information about the products visualized - their designations characteristics, among others in the description.

When finalizing your order, you will receive a confirmation by email.

Exchanges and Returns

Pursuant to Decree-Law No. 143/2001, the customer has a legal period of 14 days to return a product purchased online and sent by carrier, counted from the date of receipt of the order.

Returns must be requested via email: [email protected] com and items must be as received and unused. The delivery of the product will be borne by the customer.

Damaged product:

After receiving your product, you must communicate the event within 24 hours of receipt. Send an email to [email protected] indicating the order number and photographs of the damaged product so that we can analyze and exchange it for a product of the same model.

If there is not the same product in stock, you can choose a new product of the same value or the amount paid will be reimbursed.

Deadlines:

Delivery times may be slightly longer during periods of festivities, holidays and holidays, or even in times with greater volume of orders. With these exceptions, normal terms can range from 48 hours to 5 working days after payment.

Regarding delivery:

Normal CTT - About 3 working days.

The customer is responsible for correctly entering and updating the shipping address, as well as for receiving the order. If your order returns due to incorrect filling of the address, the customer will have to pay for a new shipment.

Payments:

We accept the following forms of payment:

- Credit card;

- Paypal;

Shipping costs for the ordered items will be added to the order value in the order completion process.

Intellectual property:Unless otherwise stated, the contents of the website, text, graphics, photographs have rights reserved to Scentially Candles, and their use, for commercial purposes or otherwise, is prohibited.

Customer Responsibilities:

It is the user's duty to act in good faith in the various actions that he may take from our website (www.scentiallycandles.com), respecting all applicable legislation, namely Civil and Commercial Law, Code of Copyright and Related Rights, Industrial Property Code and the Computer Crime Law.

The Customer is responsible for making decisions regarding the Order/Purchase act, based on the information provided - shipping and payment costs, conditions of use and terms of privacy.

By using the website, you agree not to use or provide us with any content that is abusive, threatening, defamatory, obscene, vulgar, illegal or offensive, infringes on another person's intellectual property, or that violates any part of this Agreement. You also agree not to provide any content that is false or misleading, or to use our services in a fraudulent or misleading manner.

The User or Customer, undertakes to respect the present Conditions of Use and assume responsibility for damages resulting from non-compliance with the conditions set out herein.

Scentially Candles Responsibilities:

Scentially Candles is not responsible for any delay, suspension or interruption in the supply of products/articles caused by problems beyond its responsibility, namely due to lack of supply or continuity of the product by the manufacturer, change in supply conditions or product characteristics /articles.

Conflict management:

It is advisable to resolve complaints and claims - through a friendly measure - directly with Scentially Candles [email protected]

The Terms and Conditions of use of the Site are regulated in accordance with the laws in force. If any provision described herein is found to be illegal, void, or for any reason unenforceable, that provision will be eliminated or reduced by law, not affecting the validity and enforceability of the remaining provisions.

We reserve the right to change these Terms and Conditions without prior notice. The User is bound by the version of the Terms and Conditions at the time of use, so we recommend that you consult them periodically.

The act of acceptance of this contract is made official with the payment of the respective order.

Scentialy Candles

Owned by Lavinia Coxi - NIF 232541230

Updated on January 13th 2022